TSA Passenger Support Specialists---Airport Security

TSA CARES Help Line

855-787-2227

www.tsa.gov/contact-center/form/cares 

Are you or a loved one a person with any type of disability who will be flying somewhere? Would you like assistance going through the TSA security screening at the airport? 

TSA Passenger Support Specialists (PSSs) are Transportation Security Officers (TSOs) who have been specially trained to provide additional support to passengers with disabilities and guide them through the airport security checkpoint. PSSs are trained in disability screening procedures and can serve as an advocate for the passenger as they undergo the security inspection. 

Passengers can request a PSS by calling the TSA CARES help line at 855-787-2227. If calling at least 72 hours before departure, passengers can request that a Passenger Support Specialist (PSS) meet them at the airport and provide an escort through security.